Nobody asks what floor the new place is on

The four routes with pages of their own

All four are Western Balkan road destinations and all four are apartment countries, which is precisely why a firm organised around the storey has them. Each page asks the same six questions about the far end that we would ask about a flat in Hackney — floor number, lift, lift door width, stairwell, approach and who will be there with keys.

• Removals from London to Albania — Tirana, where the floor at the far end is the question nobody asks.
• Removals from London to North Macedonia — Skopje and Bitola — socialist-era blocks with lifts that predate the furniture.
• Removals from London to Montenegro — Podgorica and the coast, where the approach matters more than the storey.
• Removals from London to Bosnia and Herzegovina — Sarajevo and Banja Luka, and the stairwells of a hillside city.

The wider road range

We quote for a great deal more than four countries. Anywhere reachable overland from London, we will survey both ends and price the route:

France, Belgium, the Netherlands, Luxembourg, Germany, Switzerland, Austria, Italy, Spain, Portugal, Ireland, Denmark, Sweden, Norway, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Serbia, Romania, Bulgaria, Greece, Albania, North Macedonia, Montenegro, Bosnia and Herzegovina.

Road is the right answer for household goods going to Europe far more often than people assume. The load is handled fewer times, it does not sit in a port, and the same crew can be at both ends of it.

Collecting from outside London

The firm is a London firm and most loads start here, but a road route does not care where it began. We collect from London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol and elsewhere in the UK where the load justifies the run, consolidating in London before it leaves.

Two pickup addresses — a house in Leeds and a storage unit in London — is an ordinary arrangement rather than an exception, and it is worth saying because most international quotes assume one.

Sole use or groupage

Sole use means the vehicle carries your load and nothing else: one loading, one unloading, and the fewest possible hands on your furniture. Groupage means your load shares the run with others going the same way — cheaper, handled more at both ends, and dependent on the load filling.

On a long road route with a mountain or coastal approach at the end of it, the number of handlings matters more than the mileage. We set out the trade-off rather than steering you.

What we ask before anything is loaded

The floor number at the far end and the entrance level, which on a hillside are two different things. Whether there is a lift and how wide its door is. Whether the stairwell is open. How far a vehicle can get, and what the surface and the gradient are for the last stretch.

Photographs taken while walking from the nearest parking to the front door answer nearly all of it at once, and they are worth more than any description.

Paperwork

You supply the documents and make the declarations, and their accuracy is legally yours. We prepare the transport documentation and the inventory, and we will tell you what is normally asked for on a route so that nothing is a surprise. None of it is legal, tax, customs or immigration advice.